Duties/Responsibilities:
- Provide expert answers to questions about products Etc.
- Identify and address customer needs with a goal to satisfy
- Respond quickly and accurately to a large volume of customer inquiries
- Manage inbound and outbound calls, emails, and chats with knowledge and efficiency
- Log and document issues and resolutions in your customer database
Required skills and qualifications:
Ability to work individually and with a team.
Strong communication skills, including active listening and clear articulation.
Ability to multitask, manage time, and prioritize.
Ability to solve problems and alleviate conflicts or escalate tactfully
Job Type: Full-time
Salary: ₹12,000.00 - ₹28,925.37 per month
Ability to commute/relocate:
- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor's (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Hindi (Preferred)
Speak with the employer
+91 8756192786
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